Support Center


  • Current Decoder Software

    Article: 4.00-kdb-0001 NLSS Decoder software version 3.2.41344 has been released. This software is a recomm...

    Jan 30, 2017 08:54AM PST
  • The NLSS Decoder and Multi-Stream Views

    Article: 4.00-kdb-0003 The NLSS Decoder is a device built to take video streams from the network and display...

    Jan 30, 2017 08:55AM PST
  • How to Factory Reset the NLSS Decoder

    Article: 4.00-kdb-0004 It is possible to factory reset the NLSS Decoder in the event it is no longer responsi...

    Jan 30, 2017 08:56AM PST
  • NLSS Decoder User Manual and Documentation

    Articler: 4.00-kdb-0002 This article outlines where documentation can be found for the NLSS Decoder products...

    Jan 31, 2017 03:41PM PST
  • Decoder File System repair

    Article: 4.00-kdb-0005 Repair disk when Decoder is powered off incorrectly. Discovered by connecting direct...

    Jan 31, 2017 03:42PM PST
  • NLSS Decoder not discoverable

    Article: 4.00-kdb-0006 On occasion hardware or software issues will cause a NLSS decoder to become unrespons...

    Jan 31, 2017 03:56PM PST
  • Attached Monitors

    Article: 4.00-kdb-0008 This document is meant to describe limitations and caveats with respect the NLSS Decod...

    Feb 01, 2017 05:38AM PST
  • NLSS Decoder System Performance

    Article: 4.00-kdb-0009 While the HD Media Decoder is able to stream HD quality video from IP cameras, there ...

    Feb 01, 2017 05:41AM PST
  • Splitting a display between two monitors with an NLSS Decoder

    Article: 4.00-kdb-0010 Problem: By default, when two monitors are attached to an NLSS Decoder, the monitor...

    Feb 01, 2017 05:58AM PST
  • Decoder Support & Performance

    Technical Bulletin: NLSS HD Decoder - Device Support and Performance Specifications The NLSS HD Decoder (DC...

    Feb 01, 2017 06:03AM PST

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